General Terms and Conditions GTC

Important note: You can view the translated version of the terms and conditions in English language here. Decisive and legally valid are the German AGB, which you can find here.
  1. Scope

    For offer, order, delivery and service of guitarXL are exclusively only the following general terms and conditions bining. Any agreements of the customer deviating from these terms and conditions are hereby expressly contradicted. At the latest with the download and use of the software guitarXL the customer accepts these General Terms and Conditions.

  2. Conclusion of contract

    The offer of guitarXL is not binding. A contract is only concluded when the software guitarXL is expressly ordered.

  3. Copyrights/rights of use and granting of licenses in general

    All copyrights and rights of use of the PC software guitarXL including its audio files and graphics are owned by us. All non-contractual copyrights and rights of use are prohibited and constitute a violation of the license.

    With your payment of U$ 26,95, EUR 24,95 or CHF 26.95 the right of use applies:

    1. You may execute guitarXL on your PC
    2. You are authorized to make a copy for backup purposes.
    3. All children, siblings and parents living in your same household may guitarXL only on their PC, start (apply), and uninstall. The following also applies to them: All non-contractual copyrights and rights of use are prohibited and constitute a violation of the license
    4. The transfer of the right of use of guitarXL to third parties, for example your music students or band colleagues is not allowed. If you need multiple licenses, for example for your music students, can be obtained guitarXL at a reduced price. In concrete terms, this means that you will receive a discount if you place a collective order of several licenses.
    5. You may not publish guitarXL including audio files and graphics, do not modify, do not disassemble, do not shoot on video and except for your personal use do not reproduce.

  4. Delivery time and conditions

    The delivery period begins with your money transfer. As soon as you have paid the amount of U$ 26,95, EUR 24,95 or CHF 26.95 to us, you will receive an e-mail with the link to the download.

    With your download you waive your right of revocation and return, since it is copy-able software.

    Normally, you should receive within 24 hours after your transfer has been credited to our bank an e-mail from us with the link to the download. The best way is to send us an e-mail or let us know via the contact form, that you have transferred the money. This e-mail must contain the following information: Your name and the name of the payment institution you have commissioned.

  5. Reservation of title

    You are not entitled to the software license by the purchase of guitarXL nor components thereof such as audio files and graphics, to resell or transfer them to third parties. Reason: You will receive guitarXL for download. So there is no "original CD" from guitarXL, which you may sell, for example, via an auction platform or a second-hand market.

  6. Payment

    Payment shall be made against cash in advance.

  7. Prices

    guitarXL costs U$ 26,95, EUR 24,95 or CHF 26.95 VAT included.

  8. Warranty

    The customer is obliged to start guitarXL immediately after the download. Technical defects must be reported to us within 48 hours after download.

    In principle, there is no legal warranty obligation, because the software can be copied and we cannot check if the software really does not work for you. There are no claims against us, neither for conversion, reduction or rectification.

    Of course, we are very interested in ensuring that you receive software that is in perfect working order. If there is a technical problem, please contact us anyway via contact form.
    We commit ourselves to take your request seriously and to solve any problems in connection with the executability of the software. This service is free of charge and is done on our part from pure goodwill without any legal obligation.

    We assume no liability for any damage caused by the use of the software.

    In the event of a breach of material contractual obligations on our part, we shall only be liable up to a maximum of the amount paid in by you.

  9. Right of withdrawal

    Information on the right of withdrawal
    In many countries consumers have a right of withdrawal.

    Cancellation policy for consumers
    You can place your online order of goods within 14 days without giving reasons or revoked by returning the goods.

    The return of data media after opening the seal is excluded in any case!

    By downloading guitarXL you waive your right of withdrawal.

  10. Severability clause

    If a condition is changed or ineffective, the validity of the remaining of the other terms and conditions of these GTC shall not be affected.

  11. Place of jurisdiction

    Place of jurisdiction is Luque, Paraguay.

(last updated on april 19, 2019)